-1.png?height=120&name=ADDITIVE_Logo_Negativ_RGB_150dpi%20(1)-1.png){kind=logo}
Address Books
Option 1: Unsubscribe individual contacts
+ Access ADDITIVE+ NEWSLETTER
+ Click on "Address Books"
+ Select the address book from which the recipient is to be unsubscribed
+ Click on "Search"
+ Enter the name or e-mail address
+ Click on the desired contact
+ Click on "Unsubscribe" (always unsubscribe the contact instead of deleting it. Otherwise it will be signed in again when importing)
+ A pop-up window opens
+ Click on "Unsubscribe"
Option 2: Unsubscribe a group/list of contacts
+ Access ADDITIVE+ NEWSLETTER
+ Click on "Address Books"
+ Select the address book from which the recipient is to be unsubscribed
+ (Optional) Select a group
+ Select the desired contacts
+ Click on the three dots next to “XY elements selected”
+ Click on "Unsubscribe" (always unsubscribe the contact instead of deleting it. Otherwise it will be signed in again when importing)
+ A pop-up window opens
+ Click on "Unsubscribe"
INFO:
+ Unsubscribing is more significant than subscribing. The contact can therefore only register again by resubscribing via the newsletter form. But not through an import.
+ Deactivated is displayed in case of hard & soft bounces, i.e. in case of a permanent reason why an e-mail cannot be delivered.
+ If a contact exists in multiple address books, it must be manually unsubscribed from all address books. For this reason, we recommend using only one address book and creating groups if needed.
+ The recipient can unsubscribe himself/herself via the unsubscribe link in the newsletter.