What do I see under reservations?

Reservations shows reservations imported from the connected hotel software. Filters and list views are available to narrow down and manage the data.

+ Access ADDITIVE+ CRM

+ Click on "Reservations"

+ The “Reservations” tab displays all reservations, including name, email, status, reservation revenue, creation date, stay dates, reservation date, booking channel, country, language, group size, person count, number of adults, children, and infants, reservation ID, and update date.

+ The “KInsights” tab displays a summary of the following KPIs: Total reservations created, total revenue, average revenue per reservation, and average length of stay.




The following filter options are available:

+ Creation Date: The date the reservation was made

+ Stay Dates: The dates for which the reservation was made

+ Group Size: Choose between “Solo Travelers,” “Other,” “Families,” “Groups,” “Couples”

+ Status: Choose between “Option,” “Reservation,” “Cancellation”

+ Booking Channel: The channel through which the reservation was made

+ Country: Guest’s country of origin 

+ Additional filters:

+ Reservation date: Choose from “This week,” “Last week,” “This month,” “Last month,” “Last 30 days,” “Custom date”

+ Language: Select the language of the campaign through which the reservation was made

+ Reserving Person's Source: The source through which the reservation was made

+ Building code: The building code for which the reservation was made

+ Category code: The category code for which the reservation was made